Shipping policy


Shipping & Return Policy – Raizotik

Welcome to Raizotik. We are committed to delivering your orders safely and on time. Please read our shipping and return policy carefully before placing an order.

Shipping Policy

Order Processing

  • All orders are processed within 1–3 business days after confirmation.
  • Orders are not shipped or delivered on Sundays or public holidays.

Delivery Time

  • Estimated delivery time is 7 business days depending on your location.
  • Delivery delays may occasionally occur due to courier issues, weather conditions, or high order volume.

Shipping Charges

  • Shipping charges (if applicable) will be displayed during checkout before payment.

Order Tracking

  • Once your order is shipped, you may receive a tracking ID/email confirmation to track your shipment.

Incorrect Address

  • Please ensure your shipping address and contact details are correct. Raizotik is not responsible for delays or failed deliveries due to incorrect information provided by the customer.

Return Policy

5-Day Return Policy

We offer a 5-day return policy from the date of delivery.

Eligible Returns

You may request a return if:

  • The product is damaged, defective, or incorrect.
  • The item is unused and in its original packaging.

Non-Returnable Items

Returns will not be accepted for:

  • Used or damaged products caused by the customer.
  • Items without original packaging or tags.

Return Process

To request a return:

  1. Email us at raizotik@gmail.com
  2. Include your order number and product photos (if damaged/incorrect).
  3. Our support team will respond within 24–48 hours.

Refunds

  • Once the returned item is received and inspected, refunds will be processed within 5–7 business days to the original payment method.

Contact Us

If you have any questions about shipping, returns, or your order, contact us at:

Store Name: Raizotik
Support Email: raizotik@gmail.com